RETURNS

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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition you received it in. It must also be in the original packaging. 

To complete your return, we need a receipt or proof of purchase.

Once we have received and inspected your return, we will send you an email to notify you that we received the item you returned. We will also notify you about the approval or rejection of your refund.

If approved, your refund will be processed and a credit will be automatically applied to your original credit card or payment method, within a certain number of days.

 Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then, contact your credit card company. It may take some time before your refund is officially reflected.

Then, contact your bank. Processing time is often necessary before a refund can be reflected.

If you have already done all of the above and have not yet received your refund, you can contact us by writing to info@3hms.com.

Items on sale (if applicable)

Only normal price items can be refunded. Unfortunately, items on sale cannot be refunded.

Changes (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, please email us at info@3hms.com and send your item to: please ask address to info@3hms.com 

Shipment

To return your product, you must mail it to: please ask address to info@3hms.com

Shipping costs to return your item are at your own expense. Shipping costs are non-refundable. If you receive a refund, the shipping cost of the return will be deducted from your refund.

Depending on where you live, the time it takes to receive your product exchange may vary.

If you ship an item over $100, it is recommended to use a tracking shipping service or purchase shipping insurance. We do not guarantee that we will receive the return of your item.